Whether in the conceptual development phase or in the establishment of a final presentation, we are ready to help you select the right product for your facility.
Each piece of fitness equipment has a corresponding installation manual, which is an important reference for your installation. Before installation, read the manual in detail to understand the requirements and precautions of each step. At the same time, prepare the necessary installation tools to avoid unexpected situations during installation.
Follow the installation instructions to install the fitness equipment step by step. Pay attention to the details and requirements of each step to ensure the correctness and stability of the installation. If there are any unclear or difficult places, you can refer to the contact information in the instructions to consult the manufacturer or professional personnel.
After the installation is completed, it is an important step to carry out debugging and testing. Make sure that all the functions of the fitness equipment are normal, the elastic belt is suitable, and the seat is adjusted properly. In addition, it is also necessary to check the stability and safety of the equipment to ensure that there is no risk in the use process.
Serious commitment:Objectively, scientifically, and standardly comply with relevant laws, regulations, and quality standards such as the Product Quality Law and the Consumer Rights Protection Law of the country, establish a sound quality management system and improve quality records
Pay attention to quality development, vigorously carry out quality improvement actions, effectively carry out key process quality control, quality inspection and metrological testing, and improve product quality traceability system,etc
During the quality warranty, international trade correspondence is guaranteed to receive timely processing and feedback within 24 hours
During the warranty, free maintenance is provided. Exceed the warranty, the service standards will not be lowered, and there will be no arbitrary price increases or charges
01From the date of shipment, a one-year free warranty is provided (excluding consumables, please refer to the consumables list).
02Some motors and frames are provided with a three-year free warranty service.
03 Provide customers with free regular maintenance training
04Consumable list: Non wear-resistant parts such as transmission belts, running belts, running plates, steel wire ropes, tension belts, seat cushions, etc
01. Exceeding the warranty period
02. Malfunctions and damages caused by human damage, improper operation and maintenance
03. The usage environment does not meet the requirements of the product manual or the operation is not in accordance with the product manual
04. The purchased product is second-hand equipment, which means the purchasing channel is not through Zhengxin Company
05. Unable to provide warranty card, original contract or valid proof of purchase
06. Damage caused by force majeure
01. Regular inspections and maintenance can be carried out according to the customer's paid maintenance requirements. Maintenance personnel can perform maintenance on-site or by phone
02. Maintenance personnel should maintain or repair related products in the presence of customer personnel. At the same time, the cause of the malfunction and simple troubleshooting methods should be communicated to the relevant personnel of the customer
03. The company provides customers with a 20% discount on materials and accessories required for repairs
04. Customers should provide necessary maintenance space for the company's maintenance personnel and provide daily tools and equipment as much as possible
05. When the customer's product cannot be repaired or maintained on site, the customer should allow maintenance personnel to transfer the product to other suitable or conditional locations for operation
06. When customers transfer their purchased products to other locations, they should notify us 48 hours in advance. The costs related to relocation are the responsibility of the client
01. Violate the relevant provisions of the contract
02. Due to force majeure, the product loses its repairability
International customers can directly contact their sales manager or send an email to (after-sales service email)
The repair report needs to provide the contract number, bar code, complete machine photo, key part photo, problem video, etc
The payment for purchasing accessories will be unified to the company account; Not making private transaction commitments
Hotline: +86-400-505-1668
Tel: +86 19054472333
Email: info@cbd-fitness.com
Address:Economic Development Zone, Lingcheng District, Dezhou City, Shandong Province
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